| Q. |
How do I become a member? |
| A. |
Membership is FREE. Simply present a valid photo ID at one of our Customer Service locations to apply. |
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| Q. |
How do I earn points? |
| A. |
Points are earned through wagering. Members receive one(1) point for every dollar wagered.
Additionally, members may earn points through special promotions and events. |
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| Q. |
How do I redeem points for prizes? |
| A. |
Simply visit one of our Customer Service locations to verify prize eligibility and availability, then claim your prize(s). |
|
| Q. |
When will points be credited to my account? |
| A. |
Under normal circumstances points will be credited within 48 hours. |
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| Q. |
How do I check my points? |
| A. |
Check them here. Additionally, you may check your point total at one of our Customer Service locations. |
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| Q. |
Do my points expire? |
| A. |
Yes. A consecutive 12 month period without any verifiable wagering activity will result in forfeiture of all points. Additionally, all unredeemed points earned in any calendar year expire March 1 the following calendar year. |
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| Q. |
What if my card is lost or stolen? |
| A. |
You may request a replacement membership card here, or visit one of our Customer Service locations. |
Benefits
